Antisocial behaviour and crime policies
These policies explain how we will respond to reports of antisocial behaviour, hate crime or domestic abuse.
They outline the actions we can take and what support or advice we can give, including where you may be able to resolve some things yourself.
They also explain how we work with partners, like the police and local authorities, to keep communities safe.
- Antisocial behaviour (ASB) policy
We respond quickly to ASB because we believe everyone should feel secure and comfortable at home.
Our policy provides important definitions and outlines different types of ASB.
It also shows our commitment to preventing ASB, taking action, and supporting those affected.
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- Domestic abuse policy
We believe no one should live in fear of harm or control from someone close to them.
Our policy places the safety and wellbeing of survivors at the centre, using a trauma-informed approach to recognise and address different forms of abuse swiftly.
It also shows how we aim to protect and empower survivors to regain control of their lives through confidential reporting, risk assessments, and clear communication.
Read our Domestic Abuse policy (PDF)
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- Hate crimes policy
We aim to build welcoming neighbourhoods where no one faces abuse because of their identity – that’s why we do not tolerate hate in any form.
Our policy outlines how we define, prevent, and handle hate-related incidents and crimes.
It also shows how we work with others to hold perpetrators accountable, support victims, and keep our communities safe.
Read our Hate Crimes policy (PDF)
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- Supporting and Good Neighbourhoods policy
This policy is designed to work along with our ASB policy.
It explains what we will do and the guidance we will give for matters that may cause frustration between neighbours, but fall outside of what is covered under our ASB policy.