Neighbourhood and estates policies
Our neighbourhood and estate policies detail ways we keep communal areas clean and welcoming.
They explain how we tackle issues like litter, fly-tipping, vandalism, cleaning, landscaping and general upkeep through regular maintenance, clear standards and regular checks.
They also include information about parking and garages.
- Pets policy
We know that pets bring companionship and positive wellbeing benefits to residents, and we want you to feel comfortable and secure at home.
Our policy sets out the conditions and standards for responsible pet ownership, including the types and numbers of pets we allow.
It explains how we will manage related issues, like noise, fouling, and mistreatment.
The policy also clarifies what we expect of responsible pet owners to make sure our homes and communal areas remain pleasant and welcoming.
- Environmental policy
We structure our environmental sustainability efforts into three areas: climate action, resource efficiency and healthy places.
Our policy outlines our main aims and principles concerning the environmental impact of our operations.
It also sets the direction for a coordinated and ambitious programme of work across our organisation.